Wellbeing & Support
The Hub is a Talk Community Hub
The Talk Community Hubs programme is a Herefordshire Council funded initiative which supports local communities. With some financial assistance (in the form of seed funding) and council expertise, Hubs are being created across the county to act as meeting points and places where local residents can ask for support.
During times of difficulty, early intervention and assistance can stop a problem from turning into a crisis. The first step is often simply to acknowledge the problem and tell someone about it.
Here at The Hub we can't offer you specialist advice but we can listen to your difficulty and try to assist by signposting you to appropriate specialist support.
Alternatively, we have laptops and free wifi available here at The Hub if you would like to pop in and surf for solutions yourself.
We also have a Community Helpline which local people can call if they need assistance with tasks like shopping, medication collections and more: call 01981 551143 (weekdays from 9am - 3pm).
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Drop-in sessions at The Hub:
Health Visitors: weekly on Thursdays, 10am - 12pm
The Community Health Visitors use The Hub weekly and are available to support parents of children aged 0 - 5 years. They host informal drop-in sessions for parents during our Kids' Play Café from 10am - 11am and pre-booked appointments take place from 11am - 12pm. This service is free to all parents. Click HERE for more information.
Social Prescriber Drop-In: first Wednesday of the month, 12.30pm - 1.30pm (next date 6 December)
Assistance with signposting people for help with benefits, weight loss and healthy lifestyles, putting them in touch with different community groups/clubs that may be of interest within the county. Assist with support with mental health, isolation and loneliness. We also support carers and can help with adult social care referrals.
Carers Drop-In: last Wednesday of the month, 11am - 2pm
Advice and assistance for carers of family, friends or neighbours
Citizens Advice Herefordshire
Held at The Hub every fortnight for booked appointments. Call 0344 8269685 or text 0786 00 77 311 for a call back.
Age UK
Age UK Hereford & Localities is currently providing telephone, postal and
web-based assistance to those who need advice, support and signposting.
Assistance with form-filling can be done via the telephone and Age UK continues to help its clients with housing issues, community care, travel, etc.
Phone lines are open Monday – Friday from 9.30am – 3.30pm. Telephone 0800 008 6077 if you need to chat to someone.
Carers’ Support
Are you a carer and finding it hard to cope with the pressures of caring for loved ones? If so, the Carers' Support Line is available on 01432 663057 (Monday to Friday, 9am - 5pm) and is manned by a designated Carer Advisor who is available to answer queries, offer advice and support or simply provide a listening ear for carers finding it hard to cope. Carers can self-refer to the service or be referred by a member of The Hub team.
Note: On the last Wednesday of every month (11am - 2pm), Carer Links will be offering a carer drop-in clinic at The Hub. This informal session is for people who care, unpaid, for a family member or friend. It will provide carers with the opportunity to chat face-to-face with a Carer Advisor and access information, advice and signposting. The drop-in clinic will also provide a safe space for carers to discuss their role; the Carer Advisors provide a listening ear and can link carers to services and support.
Herefordshire & Worcestershire Healthy Minds
Healthy Minds will support you if you are experiencing difficulties such as stress, anxiety, low mood and depression. It is a FREE, confidential NHS service providing support to improve mental wellbeing through a range of short courses and self-help guides.
Keep Herefordshire Warm
Managed by Severn Wye Energy on behalf of Herefordshire Council, Keep Herefordshire Warm offers energy efficiency advice and administers grant funding to help keep Herefordshire residents healthy and comfortable at home.
The service includes an advice line which offers advice on a number of topics – from simple changes you can make to save energy, grants for insulation or heating, switching energy supplier, to information on renewable technologies.
The advice line is open from Monday to Friday, 9am - 5pm: 0800 677 1432.
Marches Counselling Service (supporting those with long-Covid)
Marches Counselling Service (MCS) is offering group-work for adults suffering from long-Covid which can be accessed online. Courses are initially ten sessions of 90 minutes each and offer different approaches to managing the condition. MCS professionals will be offering initial confidential assessments which will enable each individual to ask any questions and check what makes sense for them. Each course will accommodate up to twelve people.
MCS course leaders are experienced therapists who recognise the core need for pacing, the variety of physical symptoms associated with this condition, and the potential for trauma being present. They are all experienced in helping people deal with difficult emotions and trauma reactions.
NHS Physiotherapists
The local team of physiotheraptists and occupational therapists host regular drop-in sessions at The Hub.
Shout (mental health support)
Did you know that if you’re feeling anxious, lonely or sad, there is help at the tip of your fingers? There is a wellbeing text service available to all Herefordshire residents, so if you need to talk, day or night text ‘HERE’ to 85258 for support. It’s totally free and confidential, all texts are anonymous and will not show up on your phone bill and the service is available 24/7.
Social Prescriber
The GP surgeries in Ewyas Harold and Peterchurch have a Social Prescriber who can help with a host of non-medical issues including social isolation, worries, debt, carer support, employment signposting and activities. If you'd like a chat, please call your surgery and ask for an appointment with her.
Please note a Drop-In Session at The Hub is available on the first Wednesday of the month 12.30pm - 1.30pm
Strong Young Minds (youth support)
The Strong Young Minds programme is designed to improve the mental health & wellbeing of young people (10 - 26 yrs) in Herefordshire....From 1 to 1 sessions, workshops and groups as well as peer listening & support, Strong Young Minds is here to help and offer some guidance on how to adjust to this ‘new normal’.
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Talk Community: Money on your mind?
Facing up to money worries can be difficult and the burden can have a negative impact on a person’s health and wellbeing. If someone you know is perhaps struggling to pay their bills, living in debt, experiencing unemployment, unsure about what benefits they can claim or suffering financially as a result of the pandemic, more information is available to help stop the problem from escalating. Call the Talk Community Team in confidence on 01432 260027 or click on the link below to find out more.
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